Cutting-edge tools and technologies as well as thoughtful methodological approaches that have proven their worth!

RESEARCH APPROACH

QUALITATIVE & QUANTITATIVE

INSPIRE

Insight Generation of...
Life cycle
Usage and Attitudes
Motivations and Obstacles
Analysis of market trends

Cutting-edge tools and technologies as well as thoughtful methodological approaches that have proven their worth!

RESEARCH APPROACH

QUALITATIVE & QUANTITATIVE

INNOVATE

IDEATION… Idea workshops, Product launches following insights, needs, expectations generated.

DELTAQUAL TM … Decision making/Understanding of the purchasing process with Autopilot rules , Moments of change (churner)

TM BASICS…. 'Early' innovation tests

>>Depending on the need for the study project, the appropriate tool and methodological approach are then adopted.

Cutting-edge tools and technologies as well as thoughtful methodological approaches that have proven their worth!

RESEARCH APPROACH

QUALITATIVE

QUANTITATIVE

ASSESS

Evaluation Studies :
- Concept/Product Testing
- Packaging test
- Name/Logo Test
- Pre-Ad Test: Creation of ideas/ Animations/ Stillomatics/ Film
- Post-Ad Test: Commercial/Print/Outdoor campaign
- Evaluation of concept, product, advertising, packaging
- Brand evaluation etc.…

Price research :
- Price Perception

>>Depending on the need for the study project, the appropriate tool and methodological approach are then adopted.

Cutting-edge tools and technologies as well as thoughtful methodological approaches that have proven their worth!

RESEARCH APPROACH

QUALITATIVE & QUANTITATIVE

TRACK

Periodic Tracking :
- Life cycle: Ethnography, Observations, In-home visits
- Usage & Attitudes
Motivations and obstacles
Brand rating:
Winning Brands ™
- Customer Satisfaction:
Customer eQTM
Employee eQTM

>>Depending on the need for the study project, the appropriate tool and methodological approach are then adopted.

1- Qualitative – Exploratory:
To understand motivations and barriers towards a category, the use of product and give indications for quantitative approach

2- Quantitative - Monitoring
Nature of information: Use of product, segmentation of consumer profile in terms of product use, demographics, needs & benefits.
Identify potential segments and actions to take for marketing activities

3- Development strategy
   >> Consumer Studies continued
Brand health & communication tracking,

Objective: monitor the state of health of brands over time through the measurement of the following marketing indicators
MARKETING INDICATORS
 * Top of mine,
 * Image,
 * Sleep penetration,
 * Weekly penetration,
 * Essay,
 * Regular and occasional consumption,
 * Presence of homes,
 * Disposition towards a brand,
 * Market shares,
 * Loyalty,
 * Interest,
 * Recruitment: source of business,
 * Advertising awareness
>Loyalty to brands and products,
>Customer value analysis
>Positioning test,
>Perceptual map of brands,
>Positioning test,
>Perceptual map of brands,
etc.

  >>Some technique projectives :
 * Affective story,
 * Word association,
 * Sentences to complete,
 * Open analogies,
 * Brand evening,
 * Personification of brands,
 * Gluing,
 * Planet of brands.
 * Free drawings on concept boards.

 

 

 

DMRA 's experienced Field Managers supervise all projects and all instructions are personally conducted on site.
-Our Field Operations Manager take care of all briefings. It is a prerequisite that all investigators participating in a study will follow briefing(s).

Recruitment and training of investigators:
- The success of our operations lies in recruitment and training of our investigators. DMRA maintains its own center of investigators in most of countries in which it operates, majority of whom have a high educal +2 level.
DMRA investigators follow a formal training program, and are also briefed in person by experienced Field Managers before kickoff of any project. Training program includes:
 - basic training
 - practice interviews (which are always adopted during training and on basis of which all interviewers are evaluated according to their performance)
 - field practice through a PILOT study.
- The first part of training consists of educating future investigators on:
 - Roles and values of market research
 - Market research process
 - Role of questionnaire
 - Role of each interviewer
 - ESOMAR (European Society for Opinion and Marketing Research) code of conduct

Editing:
All completed questionnaires are edited daily (checking consistency of answers, checking whether all questions have been asked as indicated, etc.).
At least 15% of each interviewer's work is rechecked one day after completion of interview and discarded if required. Verification is done physically and, if necessary, by telephone calls.
Careful quality checks during each stage of fieldwork therefore ensure high standards of data collection for all projects.

Coding:
- Coding is a vital part of overall market research process. This is an essential step in achieving and maintaining a high standard of quality of captured data to ensure that it follows exactly intended process and is correctly classified.